1 Man or 2 with Van or Truck
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We Move Furniture & Pianos
Terms & Conditions:
Removal
Arrival time is not guaranteed. We will endeavor to arrive at the time scheduled originally. However delays may occur due to circumstances beyond our control.
Our prices are all inclusive of GST.
On an hourly priced job, our charge starts from the time loading commences until the completion of offloading at the final destination address. We do not charge any depot to depot costs Although there are certain exceptions. Please enquire with our representatives.
All hourly priced jobs incur a minimum of 1 hour charge once the job starts, except for the moving or removals booked on fixed prices.
Time taken over an hour is charged in 30 minute increments.
Additional charges may apply for certain items when goods are to be disposed off at the recycler’s or rubbish tip.
We do not use Toll Roads unless specifically asked for by the customer.
Customer must pay additional $15 per trip to use toll road for toll charges and administration costs.
Parking must be arranged for by Customer prior to our arrival at pickup. All parking charges must be paid by customer.
Parking infringements issued while following client’s instructions must be paid by the customer in cash at the completion of job.
We reserve the right to deny the removals and moving if the mover deems not safe or for any other reasons whatsoever.
We can cancel the booking at anytime if the customer is not willing to cooperate or have an assumption that the customer might not pay.
Cancellation Policy
Cancellations made more than 24 hrs prior to the scheduled moving will be free of any charges.
Cancellation of an hourly job in less than 24 hours from the scheduled moving will be charged for 1 hour at the same rate as it was originally booked at.
Cancellations made at the time when our movers are at the pickup will incur a charge of minimum of 1 hour or the price it was originally booked for.
These charges can be paid in Cash, through Bank Deposit or by debit/credit card.
Payments
All payments must be paid at the completion of the moving at the destination unless alternate arrangements have been made at the time of making the booking.
Payments for Toll and any Parking Infringements issued due to client’s negligence must be paid with all dues.
All Credit/Debit Card payments will incur 3% surcharge.
In case of non payment for our services, we reserve the right to seize some of the goods delivered.
In case of non payment of outstanding amount by the due date, we reserve the right to sell the possessed goods to recover costs of our services.
Insurance
We carry Public Liability Insurance for all our Removal Services. This insurance covers damage that may occur to building due to our movers’ negligence.
Incase of any such incidental damage that may occur, customer will be liable for the excess payable to get the damage fixed from our insurance provider.
Customers must carry their own Home & Contents Insurance and Goods in Transit Insurance and have that arranged prior to the moving.
Under no circumstances we will be liable for any loss or damage that may occur to your belongings during the move.
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